Answer every customer in seconds — on WhatsApp and your site.
Replai is one AI agent on your WhatsApp Business number and your website widget. Same answers, one shared inbox. It books, sells, and hands clean context to your team the moment a real person is needed.
The same agent, the same answers — wherever your customers message you.
Train it once. Replai works your WhatsApp Business number and your website widget from one shared brain and one inbox — so nobody gets a different story.
On the number they already use
South Africa runs on WhatsApp. Replai answers there in seconds, books appointments and confirms — no app to download, no new habit to learn.
On your site, in one snippet
Drop one line of code on any site and the same agent greets visitors, answers questions and sends payment links — turning browsers into bookings.
<!-- paste before </body> -->
<script src="https://cdn.replai.co/widget.js"
data-agent="bloom-studio"></script>Replai handles the busywork so your people do the work that matters.
It’s not here to replace your team — it’s here to give them their evenings back. A real person is always one tap away, and they arrive already knowing the whole story.
One agent, the workload of a whole front desk.
From the first hello to the closed sale, Replai covers the repetitive work end-to-end — and keeps a human in the loop wherever it counts.
Books appointments
Checks your availability, books, confirms and sends reminders — straight inside the chat.
Sells with payment links
Shares your catalogue, answers product questions and sends secure payment links to close the sale.
Qualifies & captures leads
Asks the right questions, captures contact details and tags every lead so none slip away after hours.
Clean human handoff
Escalates to the right person with the full conversation and context attached — live takeover in one tap.
Trains on your knowledge
Crawl your site, upload PDFs and FAQs. Replai learns your business and answers in your brand’s tone.
Playground to test first
Try your agent in a safe sandbox and tune its answers before a single customer sees it.
One unified inbox
WhatsApp and website conversations in a single shared inbox, with live takeover whenever you want.
Broadcast campaigns
Send promos, reminders and announcements to your audience — then let Replai handle the replies.
Analytics that matter
Track reply time, CSAT, leads and bookings — see exactly what the agent is doing for the business.
Business-hours scheduling
Set when humans are around. Replai covers the rest, 24/7, and knows when to say “we open at 9”.
Team, departments & roles
Add your staff, split into departments and set permissions — route chats to the right people.
Agency mode
Manage many clients’ agents from one place — perfect for studios running Replai for local businesses.
Live in one afternoon. Really.
No long onboarding, no agency fees. Three steps from signing up to answering your first customer automatically.
Connect both channels
Link your WhatsApp Business number and paste one snippet on your site. Same agent, both places — no developer required.
Train your agent
Crawl your website, upload PDFs and FAQs, pick from 7 industry templates. Replai learns your prices, services and tone.
Go live
Test it in the playground, then flip it on. Most businesses are answering real customers the same afternoon.
Built for South African business.
Not a global tool with a South African coat of paint. Replai is shaped around how customers here actually talk to the businesses they love.
WhatsApp-first by design
Built for the channel your customers actually use every day — not bolted on as an afterthought.
POPIA-aware by default
Privacy-conscious from the start, with encrypted conversations and data handling built for South African rules.
Straightforward USD pricing
Clear, predictable plans in USD. No setup fees, 14-day free trial, cancel anytime.
Made in Joburg
Built here, for businesses here. And when you need us, a real person replies — not a ticket queue.
Start from a template that already speaks your trade.
Pick your industry and Replai comes pre-loaded with the right questions, flows and tone. Tweak from there — you’re not starting from a blank page.
Start with one channel. Or run both in one inbox.
Website widget, WhatsApp, or both — the same agent, the same answers, one shared inbox. Add bookings, shopping or broadcasts whenever you need them.
No asterisks. The essentials are never an upsell.
Questions, answered plainly.
No — and that’s the point. Replai takes the repetitive 80% (hours, prices, bookings, FAQs) off your team’s plate so they can focus on the conversations that genuinely need a person. A human is always one tap away, and Replai hands over the full context so nobody starts from scratch.
Replai is POPIA-aware by default. Conversations are encrypted, and data is handled with South African privacy rules in mind. You stay in control of your customer data, and you can escalate or delete conversations from your inbox at any time.
We guide you through connecting your WhatsApp Business number step by step — no technical knowledge needed. Once connected, the same agent you trained answers on WhatsApp and your website from one shared inbox.
Paste one snippet before the closing </body> tag on any site — WordPress, Shopify, Webflow, Wix or custom HTML. The widget appears instantly with the same agent and answers as your WhatsApp.
Most businesses go live the same afternoon. Connect your channels, train the agent on your site and FAQs, test it in the playground, and switch it on. No long onboarding, no setup fees.
Yes. The playground lets you chat with your agent in a safe sandbox and fine-tune its answers and tone before a single real customer interacts with it.
Absolutely. Start with a 14-day free trial, no setup fees, and cancel anytime — no lock-in contracts. Pricing is straightforward and in USD.
Stop losing customers after hours.
Give every customer an answer in seconds — on WhatsApp and your site — while your team gets their evenings back. Go live this afternoon.