Built in South Africa, for South African businesses.
Replai started with a simple frustration: local businesses lose customers every night and weekend because nobody is there to answer WhatsApp or the website chat.
One AI agent. Two channels. Zero missed customers.
Replai is one AI agent that lives on your WhatsApp Business number and as a chat widget on your site. It answers, books, sells, qualifies and escalates to your team — on both channels, from one inbox.
It’s not a global tool with a South African coat of paint. It’s shaped around how customers here actually talk to the businesses they love — the salon, the clinic, the store down the road.
We’re early and we listen. Reach the team at hello@replai.co.za — a real person replies.
Meet customers where they are
South Africa runs on WhatsApp. A tool that ignores that isn't built for businesses here — so we started there, not bolted it on.
AI should hand over, not take over
Replai exists to give teams their evenings back, not their jobs. A human is always one tap away, with the full story attached.
Local rules, local respect
POPIA-aware defaults, encrypted conversations, and support from people who understand the businesses we serve.
Replai is a product built and operated by Bila Automation (Pty) Ltd (registration number 2026/360669/07), a custom-AI software company registered in South Africa and based in Johannesburg. Bila Automation is the registered legal entity responsible for the Replai platform, its WhatsApp Business integration and its website chat widget.
Stop losing customers after hours.
Give every customer an answer in seconds — on WhatsApp and your site — while your team gets their evenings back. Go live this afternoon.